These Terms of Use explain the rules for visiting and using the Twelve27 Souvenirs website. They cover the website itself — how you may browse it, what you may do with its content, and what you may not do. If you go on to order goods from us, our Terms of Service apply to that purchase as well.
1. Accepting these terms
By accessing or using this website you accept these Terms of Use. If you do not accept them, please stop using the website.
2. Who may use this website
You may use this website if you are able to form a binding contract in your country of residence. If you are under 18, please use the website only with the involvement of a parent or guardian, and do not submit personal details to us without their permission.
3. Permitted use of content
You may view, browse and print pages from this website for your own personal, non-commercial reference. You may share a link to any page.
Unless we give written permission, you may not:
- reproduce, republish, redistribute or sell any content from the website;
- use our product photography, designs, logos or brand name in your own materials;
- use automated tools to scrape, index, mine or copy the website or its data, other than search engines crawling in the ordinary way;
- frame or embed the website so it appears to be part of another site;
- remove or obscure any copyright or ownership notice.
4. Intellectual property
The website and all of its content — text, images, graphics, layout, design and the Twelve27 Souvenirs name and logo — belong to us or our licensors and are protected by copyright, trade mark and other intellectual property rights. Nothing on this website transfers any of those rights to you.
5. Prohibited conduct
You must not:
- use the website in any way that breaks the law or infringes anyone else’s rights;
- attempt to gain unauthorised access to the website, user accounts, servers or networks connected to it, or probe or test their security;
- introduce viruses, malware, or any other harmful code;
- overload or disrupt the website, including by denial-of-service attacks or excessive automated requests;
- submit spam, false or automated inquiries through our forms;
- impersonate another person or misrepresent your affiliation with anyone;
- collect other people’s personal data from the website.
We may restrict or block access to the website where we reasonably believe these rules have been broken, and we may report unlawful activity to the relevant authorities.
6. Forms and submissions
When you send us information through a contact or product inquiry form, you confirm that it is accurate and that you are entitled to provide it. Please do not send us confidential information, payment card details, or anyone else’s personal data through our forms.
Any suggestion, idea or feedback you send us voluntarily may be used by us without restriction and without any obligation to you.
7. Accuracy of information
We publish this website in good faith and try to keep it accurate and current, but we do not warrant that it is complete, accurate or up to date. Content is provided for general information only and should not be relied on as advice. Product details, prices and availability can change without notice.
8. Availability and changes to the website
We may change, suspend or withdraw the website, or any part of it, at any time and without notice. We do not guarantee that the website will always be available or free from errors or interruptions. You are responsible for having the equipment and internet access needed to use it.
9. Links to and from other websites
Where the website links to third-party sites — including our social media profiles — those links are provided for convenience. We do not control and are not responsible for the content, accuracy or privacy practices of any third-party site. You may link to our home page for non-commercial purposes provided you do so fairly and do not suggest any endorsement or association that does not exist.
10. Cookies and privacy
This website uses cookies and similar technologies, and processes personal information as described in our Privacy Policy. Please read it to understand how we handle your data.
11. Your device and security
You are responsible for keeping your own devices and connection secure and for any use of the website made through them. We recommend keeping your browser and security software up to date.
12. Disclaimer and liability
To the maximum extent permitted by law, the website is provided “as is” and “as available”, and we exclude all warranties, express or implied, in relation to it. We are not liable for any loss or damage arising from your use of, or inability to use, this website, including any loss caused by viruses or other harmful material you may acquire from it.
None of this affects your rights under any mandatory consumer protection law, or our liability for death or personal injury caused by our negligence, or for fraud.
13. Changes to these Terms of Use
We may revise these Terms of Use at any time by updating this page. The “Last updated” date at the top shows when they last changed, and the version published here is the one that applies. Please check back from time to time.
14. Governing law
These Terms of Use are governed by the laws of the Dominican Republic, and the courts of the Dominican Republic have exclusive jurisdiction over any dispute arising from them, unless local consumer law gives you the right to bring proceedings elsewhere.
15. Contact us
If anything here is unclear, please get in touch through our Contact page.